Frequently Asked Questions

Where are you located?
Finger Lakes Self Storage is located at 791 Waterloo Geneva Road, Waterloo, NY 13165.
When is the office open?
If you want to visit us during office hours, you can do so between 9:00 am and 12:00 pm, from Monday to Friday.
Do you offer 24-hour facility access?
We sure do! All our tenants can get easy access to their storage units any time of day (or night) they want to.

How far are you from Geneva, NY?
We’re less than 5 miles away, meaning you can reach our property after a quick 8-minute drive from downtown Geneva. If you study at Hobart and William Smith Colleges, for instance, renting a self-storage unit will allow you to keep your stuff close while tidying up your space.

What is drive-up access?
Drive-up access is what allows self-storage renters to drive out here and park directly next to their unit. These ground-level storage units provide an easy way for you to load or unload your items!
What is climate control?
Climate control is a useful feature that allows us to manage both temperature and humidity levels inside our storage units. By controlling moisture levels in our facility’s interior, we’re solving nearly any kind of problem our customers face. Whether you don’t know how long your belongings will be in storage, you’re storing things year-round, or your belongings have high sentimental/monetary value, using climate-controlled storage is your best option!
Do you offer RV storage spaces?
Yes, we offer covered spaces for your camper/motorhome, complete with a dump station and a charging station. In fact, our covered and uncovered parking spaces are perfect for many types of vehicles, including boats, cars, motorcycles, and trucks.
How safe is your facility?
Our facility is always secure with gate access and state-of-the-art security cameras. What’s more, our well-maintained fencing creates a sturdy barrier against would-be intruders, offering an extra level of security against unauthorized entry.
What is the online bill pay feature?
This useful feature allows our self-storage renters to pay their rent or reserve more storage units from anywhere with an internet connection. No matter if you’re driving around in your RV or taking some time to relax at home, you can pay your rent quickly and conveniently.
How do I get started?
There are several options. Whether you are looking for an RV covered area with protection from the winter’s rain or an affordable storage alternative for your college material, feel free to get in touch with us. Call us or use our online form!